Apply For Unemployment benefit

If you have lost your job, you may qualify to apply for unemployment insurance (UI), an income that is temporarily available to support you while you are in search of a job.

What you need to know about your unemployment benefits.   

Before you will apply for your unemployment benefits, you will be required to provide some of your personal information which includes your social security number, home address, date of birth, email address and phone number.

You will need to provide some necessary information about your employment history from 15 months back, which includes:

  • Reasons for why you quit the job
  • Names of all employers, phone number and address
  • Work start date and work end date
  • Recalled date ( if you were laid off but have a set date to resume to work)

You may be required to provide some  additional information in certain situations:

  • Incase you have children- their birth date and social security number
  • Your union name and location – if you are in any union
  • You provide your alien registration number – if you are not a U.S. citizen
  • Your DD-214 member 4 form – if you are a military personal
  • Your SF8 form (optional) – if you are federal government worker.

If you want to receive payment by direct deposit, you will bank details and a routing number. Else, the Department of Unemployment Assitance (DUA) will provide a debit card for you.

If you are a non-U.S. citizen and you want to apply for your UI benefits, DUA must confirm that you are legally an authorized worker in the U.S. if you are a non-English speaker, you can apply using your language on DUA’s foreign language application site.

If you want to be sure that the UI benefit is eligible for you, you can check your eligibility.

To apply for your unemployment benefits, below are addresses and numbers you can reach to.   


Department of Unemployment Assistance

Call center  (877) 626-6800

Opens 8:30 am – 4:30pm, monday to Friday.

TeleCert Line (Automated system is operational*)

(617) 626-6338

To request weekly benefits, daily  6a.m-10p.m.

Payment status line (Automated system is optional*)

(617) 626-6563

All these contacts are available for you to reach out to the Department of Unemployment Assistance to support you with your Unemployment insurance benefits.

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